The relationship officer will be in charge of looking for new & renewal business from individual and corporate agents in the market. He or she will be responsible for driving the sales and marketing of key company products and services as per the set and agreed targets by ensuring that the agents understand the company’s key products and strengths & be part of the team to recruit, train, monitor & motivate agents.
Responsibilities
Drive revenue growth by achieving set targets through the retention of
existing clients and acquisition of new business across both existing and
new accounts.
Maintain, control, and account for the company's insurance policy documents
and certificate allocations.
Ensure strict adherence to the company's cash-and-carry policy in
accordance with established guidelines.
Solicit and negotiate special incentives for top-performing intermediaries
while ensuring compliance with company policies and regulatory guidelines.
Achieve business diversification by delivering the predetermined revenue
product mix.
Prepare timely, accurate, and informative reports for the Branch Manager to
support effective decision-making.
Maintain and implement branch-level Standard Operating Procedures (SOPs) to
ensure operational efficiency and compliance.
Embrace performance management processes to deliver efficient, high-quality
customer service and contribute to the achievement of branch and company
business objectives.
Build and maintain strong relationships with brokers, agents, clients, and
internal departments to promote effective collaboration and service
delivery.
Promote and maintain a positive corporate image by fostering professional
relationships with competitors, intermediaries, and the general public.
Requirements
Bachelor's degree in a business-related field such as Insurance, Marketing,
Business Administration, Finance, or an equivalent qualification from a
recognized university.
A Diploma in ACII (Associate of the Chartered Insurance
Institute) or AIIK (Associate of the Insurance Institute of
Kenya) will be an added advantage.
At least 3 years of relevant professional experience.
How to Apply
How to Apply
If you are interested in this position and meet the required
qualifications, skills, and experience, kindly
click here
to submit your application on or before
Thursday, July 16, 2026.
